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Auto Repair in Fairbanks, AK

“Gateway to the North” and “The Golden Heart of Alaska” are both fitting appellations applied to the city of Fairbanks, AK. It’s still one of the last frontiers and much of the city retains its rustic roots, though Fairbanks and surrounding areas do have their modern touches. Whether you come for the northern lights, midnight sun, dog mushing or the arts and night life, we think you’ll agree that Fairbanks has an energy unlike any other.

Fairbanks, AK, is indeed a gateway city. Denali State Park, larger than Massachusetts, is just a few hours north, a pristine Arctic wilderness area as wild and savage as can be. Crystal rivers cut through alpine meadows, a delight to the wildlife and those seeking to shoot it— on camera, that is.

Rough country and climate are particularly harsh on all of our vehicles, whether you drive a car, truck, SUV or 4×4. Why choose Simard Automotive for your auto repair needs? After all, if you live or work in or around Fairbanks, AK, you have a number of auto repair shop options. The answer: Simard Automotive believes auto repair starts with great customer service – it isn’t just “auto repair,” but building relationships – right here in Fairbanks, AK.

Reliable auto repair is only half of what we offer. After all, we would be nothing without our Fairbanks auto repair clients. Simard Automotive’s customer service philosophy puts your needs first, as we take the time to learn about you, your driving habits, and your budget. Not everyone has the same priorities, so we tailor our Arctic Enhanced priority-based auto repair estimate to you, specifically.

In Fairbanks and beyond, from the east, west and north, you can rely on Simard Automotive— for all stages of auto maintenance and repair.

Auto Repair in Fairbanks, AK
Dodge Repair in Fairbanks, AK

INTERVIEW

We will take quality time needed to be sure of client’s needs.

ASK

Ask the client what expectations they have at the time of write up.

INSPECT

Using highest quality inspection procedures and forms.

EDUCATE

Educate client based on personal needs, budget and driving habits.

ESTIMATE

Performs personal Arctic Enhanced priority based estimate

OFFER

Always ask if we can perform, estimate, schedule or defer the work needed.

DELIVERY

Ensure quality control and comfortable environment

FOLLOW-UP

Ensure retention is maintained though pro-active follow-up

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I have complete trust in the professionals at Simard Automotive! They are the definition of great customer service. They do a great job keeping you informed, and don't just recommend the most expensive fix... they keep your costs as low as possible while ensuring that you are safe and road-ready! THANK YOU SO MUCH SIMARD!

- Sara S. 3/5/2016

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Best customer service that I have experienced in three different states where we have lived.

- Chuck B. 12/18/2015

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Solid attention to details: even took a few photos to show me concern w/ transmission fluid. Great customer care to drop me off in town and offer to pick me up when the oil change was completed. I recommend the Loyalty program - value and service are really good deals.

- Mark M. 1/16/2016

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