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Auto Repair in Fairbanks North Star Borough, AK

Nearly 100,000 people call Fairbanks North Star Borough home, a region well-known for many reasons. Early in the 20th Century, gold was discovered right here in the heart of Alaska. This led to the development of the city of Fairbanks, along with great towns within the FNSB borders, such as College, Fox, North Pole, Badger, Chena Ridge, Moose Creek and Two Rivers, to name a few. Fairbanks North Star Borough is also home to two military bases, Fort Wainwright and Eielson AFB.

Covering nearly 7,500 square miles, Fairbanks North Star Borough, AK, is also well-known for the pristine wilderness areas within its borders, including expansive alpine meadows, crystal clear streams and rivers, and views of some of the most beautiful mountains in the world. Protection of such ecology has been underway for an entire century, 2016 marking the 100th Anniversary of the National Park Service. Fairbanks North Star Borough’s latitude also makes for some of the best Arctic and alpine activities found anywhere, including stargazing and the northern lights, plus dog mushing, hiking, fishing and more.

The same attractions to this rough country are equally as rough on our vehicles, from small cars to the biggest 4x4s. If you’re anywhere in Fairbanks North Star Borough, AK, you have a number of auto repair shop choices. Why choose Simard Automotive? The answer: Simard Automotive understands that auto repair isn’t just “auto repair,” but building relationships, starting with great customer service— right here in Fairbanks, AK.

At Simard Automotive, our customer service philosophy puts your needs first, as we take the time to learn about you, your driving habits, and your budget. Throughout Fairbanks North Star Borough, count on Simard Automotive for everything from regular maintenance to complicated auto diagnostics and auto repair.

Simard Automotive is conveniently located at 5200 Aeronca Ave, Fairbanks, AK. To find out more or to schedule an appointment, give us a call at 907-451-9529. We look forward to getting to know you and your car!

INTERVIEW

We will take quality time needed to be sure of client’s needs.

ASK

Ask the client what expectations they have at the time of write up.

INSPECT

Using highest quality inspection procedures and forms.

EDUCATE

Educate client based on personal needs, budget and driving habits.

ESTIMATE

Performs personal Arctic Enhanced priority based estimate

OFFER

Always ask if we can perform, estimate, schedule or defer the work needed.

DELIVERY

Ensure quality control and comfortable environment

FOLLOW-UP

Ensure retention is maintained though pro-active follow-up

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I have complete trust in the professionals at Simard Automotive! They are the definition of great customer service. They do a great job keeping you informed, and don't just recommend the most expensive fix... they keep your costs as low as possible while ensuring that you are safe and road-ready! THANK YOU SO MUCH SIMARD!

- Sara S. 3/5/2016

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Best customer service that I have experienced in three different states where we have lived.

- Chuck B. 12/18/2015

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Solid attention to details: even took a few photos to show me concern w/ transmission fluid. Great customer care to drop me off in town and offer to pick me up when the oil change was completed. I recommend the Loyalty program - value and service are really good deals.

- Mark M. 1/16/2016

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