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Auto Repair in North Pole, AK

Located just a few miles south of Fairbanks is a town that captures the hearts of children and children-at-heart everywhere: North Pole, AK. While North Pole, the fabled home of Father Christmas— AKA Santa Claus or Saint Nicholas—  isn’t really at the north pole of the planet, lovers of the Christmas tradition appreciate its location in a slightly more accessible location.

Established about 50 years ago, North Pole, AK is considered the home of Christmas all year long. Santa Claus House started it all. From there the town has since taken on much Christmas lore, including candy-cane street lamps and Christmas-themed road names, such as Snowman Lane and Kris Kringle Drive.

Here, rough country and climate are particularly harsh on all vehicles, from small cars to the biggest 4x4s. If you live close to North Pole, AK, you have a number of auto repair shop options. Why choose Simard Automotive? The answer: Simard Automotive understands that auto repair isn’t just auto repair, but building relationships, starting with great customer service— right here in Fairbanks, AK.

In North Pole, AK and beyond, you can rely on Simard Automotive for all of your auto repair and maintenance needs— from basic maintenance to more extensive automotive work.

Simard Automotive is just a few minutes away, located at 5200 Aeronca Ave, Fairbanks, AK. To find out more or to schedule an appointment, give us a call at 907-451-9529. We look forward to getting to know you and your car!

INTERVIEW

We will take quality time needed to be sure of client’s needs.

ASK

Ask the client what expectations they have at the time of write up.

INSPECT

Using highest quality inspection procedures and forms.

EDUCATE

Educate client based on personal needs, budget and driving habits.

ESTIMATE

Performs personal Arctic Enhanced priority based estimate

OFFER

Always ask if we can perform, estimate, schedule or defer the work needed.

DELIVERY

Ensure quality control and comfortable environment

FOLLOW-UP

Ensure retention is maintained though pro-active follow-up

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I have complete trust in the professionals at Simard Automotive! They are the definition of great customer service. They do a great job keeping you informed, and don't just recommend the most expensive fix... they keep your costs as low as possible while ensuring that you are safe and road-ready! THANK YOU SO MUCH SIMARD!

- Sara S. 3/5/2016

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Best customer service that I have experienced in three different states where we have lived.

- Chuck B. 12/18/2015

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Solid attention to details: even took a few photos to show me concern w/ transmission fluid. Great customer care to drop me off in town and offer to pick me up when the oil change was completed. I recommend the Loyalty program - value and service are really good deals.

- Mark M. 1/16/2016

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