Martha recently brought her car into Simard Automotive for some minor maintenance services and a 30-point vehicle inspection. She was so pleased with the experience that she shared her feedback in an online review.
"I appreciate the prompt service and thorough check-up on my car," Martha writes. "I also appreciate a written report with the results of the 30-point inspection."
With this service, the technicians at Simard Automotive look over key systems in the vehicle from bumper to bumper and then provide the customer with a detailed report of all the findings. Our goal is to educate and inform our customers so they can know exactly what shape their car is in and what work might recommended. Some repairs may be more urgent while other issues just need to be noted. Ultimately, the inspection report will help you make more informed automotive maintenance and repair decisions moving forward.
Martha was also impressed with the customer service and found it refreshing to work with another female as her service advisor.
"I hate to say this, but my life experience with male mechanics has not always been positive. (I'm not talking about any in Fairbanks, of course.)," Martha adds. "I love that when I call to check on my car at Simard, I am speaking with Alexis Smart, and she is telling me how it is without talking to me like I'm stupid about cars. The men at Simard are very nice, too. It's just great to meet a woman in a repair shop."
Thank you for that feedback, Martha, and we are glad that Alexis and our service team were able to meet your needs and make you feel comfortable about your repair decisions.
For anyone in the Fairbanks area in need of automotive repairs, preventative maintenance services or a 30-point vehicle inspection, call Simard Automotive today at (855) 690-0889 (Aeronca Ave.) or (855) 639-5001 (Gaffney Rd.). Or, you can schedule your service appointment online.