Yearly Archives: 2020

Satisfied Customer of 20 Years Shares Her Story

Satisfied Customer of 20 Years Shares Her Story

Debra has a car that is over 20 years old, but she knows she can always count on the team at Simard Automotive to keep it running great. She recently shared her thoughts in an online review. "Simard is always there for me," Debra writes. "From their courtesy Shuttle Service (which may be Mike Simard himself), their Service Advisors, which work one-on-one with you (what would I do without them?), and the mechanics who keep my car running—and are the main reason I don't intend to buy a new one." Customer service is always our top priority at both of Simard Automotive's Fairbanks auto repair shops. It all boils down to the people we hire. Whether it's the experienced mechanics who are extremely skilled at what they do or the friendly and helpful Service Advisors working in the office, our whole tea ... read more

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Customer Stories

Is it Time to Replace Your Engine Air Filter?

Is it Time to Replace Your Engine Air Filter?

How often you need to change out your engine’s air filter will depend on a variety of factors. Standard maintenance steps like oil changes and tire rotations are typically easier for people to remember because they are based on predictable mileage intervals. An air filter may last longer in some vehicles than it does in others. Checking Your Air Filter The general rule of thumb is that you should check your air filter with every service visit. If you know how to access it, you can also check it at home from time to time. If it shows any signs of damage (cracking, holes, deteriorated rubber seal) then it’s definitely time to replace it with a new one. If it is extremely dirty, that’s another sign that you are due for new air filter. For the most part, it will be somewhere ... read more

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Our Services

What to Do if You Find a Transmission Fluid Leak

What to Do if You Find a Transmission Fluid Leak

Your transmission needs clean transmission fluid to run well. You always want to make sure the transmission fluid levels are good and that the fluid itself is in good shape. If it is dark or discolored in any way—or if it has a "burnt" smell—then you are overdue for a transmission service. Further repairs may even be needed if you let bad transmission oil run through the system for too long. It provides important lubricating and cooling properties that keep the parts from grinding together and causing internal transmission damage. Transmission Fluid Leaks But what happens if you notice a transmission fluid leak? It's usually fairly easy to identify as most transmission fluids are bright red in color. If you see it leaking underneath the vehicle, it's never a good sign and you don't want to wait until later to deal with it. The best case scenario is that you may just need a new transmission pan gasket, which is typically installed as ... read more

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Car Care Tips

Customer Gets Emergency Spark Plug and Ignition Coil Replacement at Simard Automotive

Customer Gets Emergency Spark Plug and Ignition Coil Replacement at Simard Automotive

Last fall, Louis was on his way through Fairbanks when he began noticing some strange issues with his truck. He called Simard Automotive and brought his truck into our Airport Shop on Aeronca Avenue. This is what he had to say about his customer service in his wonderful Yelp review: "These guys are great and friendly!" Louis writes. "I was passing through town headed to the lower 48 when my truck had problems. I went to the local NAPA store who checked by engine code, and referred me to these guys."Simard Automotive is a certified NAPA AutoCare Center and qualified parts and repairs are backed by the 36-month, 36,000-mile NAPA AutoCare Peace of Mind Warranty program that ... read more

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Customer Stories

10 Ways to Keep Your Vehicle Running Longer

10 Ways to Keep Your Vehicle Running Longer

Unless you are someone who likes to get a new car or truck every few years, you want your vehicle to be reliable for as many years as possible. You feel a sense of pride when you see the odometer roll over to 100,000 miles. Some of us might even get up to 200,000, 300,000 or more! To keep a vehicle running well for as long as possible, it takes special care and maintenance. Simard Automotive is here to highlight 10 ways to keep your car, truck, SUV or work vehicle healthy for many years and miles to come. 1. Regular Oil Changes Follow the manufacturer's recommendation for getting your oil changed. Some older cars may need it done every 3,000 miles or so, while certain newer vehicles may only need oil changes every 10,000 miles. Engine oil is the lifeblood of your vehicle and it helps keep the engine running right, so keep getting those oil changes as needed. 2. Transmission Service ... read more

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Car Care Tips

7 Signs Your Brakes Are Going Bad

7 Signs Your Brakes Are Going Bad

There is no worse feeling than if your brakes go out. It could be a life or death situation. You never want to let it get to that point, which is why regular brake maintenance is so crucial. At the first sign of any brake problems, you should take your vehicle to a professional mechanic for a proper brake inspection and service. Replace the brake pads as needed, keep your brake fluid healthy and make sure all the components are in good shape to keep you, your family and other drivers around you safe. Here are 8 signs that your brakes might be going bad, according to the Fairbanks auto repair experts at Simard Automotive: 1. Your Brake Light is On This one is pretty obvious. If the brake or ABS light is illuminated on your dashboard, then the vehicle is sensing something wrong with your brake system. You will want to get t ... read more

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Car Care Tips

Loyal Customer Knows that Simard Automotive Always Has Her Best Interests at Heart

Loyal Customer Knows that Simard Automotive Always Has Her Best Interests at Heart

Evelyn has been a longtime customer of Simard Automotive. She knows she can trust our team to provide quality service and honest advice. This is what Evelyn had to say in her most recent online review: "I have been using Simard for all my automotive needs for about 3 or 4 years now," Evelyn wrote. "Every person I have had the 'pleasure' of talking with has always made me feel like they had my best interests at heart. When something went wrong, they fixed my car without hesitation and at no cost to me, though their cost was extensive I am sure." Evelyn is referring to our strong warranty program at Simard Automotive. As a certified NAPA AutoCare Center, we offer the NAPA AutoCare Peace of Mind Warranty. All qualifying parts and labor are covered by warranty for up to ... read more

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Customer Stories

7 Signs Your Car Has a Fuel System Problem

7 Signs Your Car Has a Fuel System Problem

If your fuel system isn't properly pumping clean fuel from the gas tank to the engine, your vehicle simply won't run right. Your engine will lose power or it may not work at all. You will lose gas mileage. You might even develop a fuel leak, which presents a number of dangerous concerns. The most common source of fuel system failure is the fuel pump. When it is damaged, you lose fuel pressure and that's always a bad thing. Damage to the fuel lines, clogged fuel lines or an ineffective fuel filter are other things that might be wrong.  It's important to be able to recognize there might be a fuel system problem in your vehicle. Here are 7 signs of fuel system failure that you can look for, according to the Fairbanks auto repair specialists at Simard Automotive: 1. The Car Won't Start If your car is struggling to start or won't start at all, it can be any number of thing ... read more

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Car Care Tips

Are Your Gears Grinding? Here Are 6 Reasons Why.

Are Your Gears Grinding? Here Are 6 Reasons Why.

When you hear and feel the gears grinding in your vehicle, it is one of the most common signs of a transmission problem. This is especially true if your car has an automatic transmission because you definitely know it's not your own fault like it can be in a manual transmission vehicle. Grinding gears means that the clutch isn't completely disengaging from the engine during shifting while the gears are rotating. Here are 6 reasons why your gears might be grinding according to the Fairbanks auto repair specialists at Simard Automotive: 1. Torque Converter An automatic or CVT transmission utilizes a torque converter and a special planetary gear system to automatically shift between gears as you accelerate or decelerating the vehicle. If the torque converter is damaged, the car will ob ... read more

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Car Care Tips

Simard Automotive Helps Stranded Family Get Back Home Safely

Simard Automotive Helps Stranded Family Get Back Home Safely

Darrel and his family were in a tough situation. They were visiting Fairbanks for a 3-day weekend, but their car froze overnight and they weren't able to get it started the next morning. They needed to get back home, so they started calling around to every local auto shop they could find online. It wasn't until they contacted Simard Automotive that they started to feel like they might actually make it back home on time. "Wow! What a weekend," says Darrel in his online review of Simard Automotive. "We thought we were prepared for the -40 North, but had no clue. We have two little kids (4 & 6) and were only supposed to be in Fairbanks for a 3-day weekend. After calling every shop online, Maria [one of our great service advisors] understood the urgency to get us back on the road home (she is a Saint)." Maria walked Darrel through everything and help arrange a tow to our sh ... read more

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Customer Stories
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