Yearly Archives: 2020

Loyal Customer Knows that Simard Automotive Always Has Her Best Interests at Heart

Loyal Customer Knows that Simard Automotive Always Has Her Best Interests at Heart

Evelyn has been a longtime customer of Simard Automotive. She knows she can trust our team to provide quality service and honest advice. This is what Evelyn had to say in her most recent online review: "I have been using Simard for all my automotive needs for about 3 or 4 years now," Evelyn wrote. "Every person I have had the 'pleasure' of talking with has always made me feel like they had my best interests at heart. When something went wrong, they fixed my car without hesitation and at no cost to me, though their cost was extensive I am sure." Evelyn is referring to our strong warranty program at Simard Automotive. As a certified NAPA AutoCare Center, we offer the NAPA AutoCare Peace of Mind Warranty. All qualifying parts and labor are covered by warranty for up to ... read more

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Customer Stories

7 Signs Your Car Has a Fuel System Problem

7 Signs Your Car Has a Fuel System Problem

If your fuel system isn't properly pumping clean fuel from the gas tank to the engine, your vehicle simply won't run right. Your engine will lose power or it may not work at all. You will lose gas mileage. You might even develop a fuel leak, which presents a number of dangerous concerns. The most common source of fuel system failure is the fuel pump. When it is damaged, you lose fuel pressure and that's always a bad thing. Damage to the fuel lines, clogged fuel lines or an ineffective fuel filter are other things that might be wrong.  It's important to be able to recognize there might be a fuel system problem in your vehicle. Here are 7 signs of fuel system failure that you can look for, according to the Fairbanks auto repair specialists at Simard Automotive: 1. The Car Won't Start If your car is struggling to start or won't start at all, it can be any number of thing ... read more

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Car Care Tips

Are Your Gears Grinding? Here Are 6 Reasons Why.

Are Your Gears Grinding? Here Are 6 Reasons Why.

When you hear and feel the gears grinding in your vehicle, it is one of the most common signs of a transmission problem. This is especially true if your car has an automatic transmission because you definitely know it's not your own fault like it can be in a manual transmission vehicle. Grinding gears means that the clutch isn't completely disengaging from the engine during shifting while the gears are rotating. Here are 6 reasons why your gears might be grinding according to the Fairbanks auto repair specialists at Simard Automotive: 1. Torque Converter An automatic or CVT transmission utilizes a torque converter and a special planetary gear system to automatically shift between gears as you accelerate or decelerating the vehicle. If the torque converter is damaged, the car will ob ... read more

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Car Care Tips

Simard Automotive Helps Stranded Family Get Back Home Safely

Simard Automotive Helps Stranded Family Get Back Home Safely

Darrel and his family were in a tough situation. They were visiting Fairbanks for a 3-day weekend, but their car froze overnight and they weren't able to get it started the next morning. They needed to get back home, so they started calling around to every local auto shop they could find online. It wasn't until they contacted Simard Automotive that they started to feel like they might actually make it back home on time. "Wow! What a weekend," says Darrel in his online review of Simard Automotive. "We thought we were prepared for the -40 North, but had no clue. We have two little kids (4 & 6) and were only supposed to be in Fairbanks for a 3-day weekend. After calling every shop online, Maria [one of our great service advisors] understood the urgency to get us back on the road home (she is a Saint)." Maria walked Darrel through everything and help arrange a tow to our sh ... read more

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Customer Stories

Keep Your Vehicle Running for a Million Miles!

Keep Your Vehicle Running for a Million Miles!

There aren't many auto repair facilities out there that will stand behind a Million Mile Warranty program. But then again, there aren't many auto repair facilities like Simard Automotive in Fairbanks, AK. We believe in the quality of our vehicle repairs and preventative maintenance services.  What is the Million Mile Warranty? It's exactly what it sounds like. Simard Automotive offers this unique warranty and maintenance program to keep your vehicle running right for as long as you own it. Whether that's for 100,000 miles or a million miles, we have got you covered! To qualify for the Million Mile Warranty program at Simard Automotive, there are a few things you must do: 1. Apply You will need to apply for the Million Mile Warranty, and your vehicle ... read more

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Our Services

How is Your Suspension Holding Up?

How is Your Suspension Holding Up?

No matter what time of year it is, you depend on your vehicle's suspension system more than you might realize. Like the brakes, wheels and tires, a healthy suspension is key to vehicle performance and safety. If your suspension is weak or the springs, shocks or struts are damaged in any way, your car or truck won't handle properly and that can be very dangerous. Common Signs of Suspension Problems We've talked before about signs of suspension problems, but let's review some of them again: Car is Drifting Off to One Side - When the car pulls hard to one side or the other, it is likely a wheel alignment issue. It could be the suspension, though. If it drifts offline (especially when cornering), then there's ... read more

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Our Services

Simard Automotive Helps Customer with Warrantied Repairs

Simard Automotive Helps Customer with Warrantied Repairs

Tim recently visited Simard Automotive to get an oil change and a general check up on his car. He understands the importance of preventative maintenance and wanted to make sure his vehicle was in good shape. After initial inspection and some diagnostic testing, our technicians uncovered a handful of minor issues that were worth noting. We let the customer know our findings and our repair recommendations. Fortunately for Tim, several of the repairs were already covered by an existing warranty. "Went in for an oil change and Simard gave us a diagnostic as part of the service," Tim says. "We were able to use our warranty and get our repairs fixed for issues wrong with our vehicle. The customer service was outstanding. The technician took care of calling the warranty and letting us know what was covered." At ... read more

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Customer Stories
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