Monthly Archives: January 2020

Simard Automotive Helps Stranded Family Get Back Home Safely

Simard Automotive Helps Stranded Family Get Back Home Safely

Darrel and his family were in a tough situation. They were visiting Fairbanks for a 3-day weekend, but their car froze overnight and they weren't able to get it started the next morning. They needed to get back home, so they started calling around to every local auto shop they could find online. It wasn't until they contacted Simard Automotive that they started to feel like they might actually make it back home on time. "Wow! What a weekend," says Darrel in his online review of Simard Automotive. "We thought we were prepared for the -40 North, but had no clue. We have two little kids (4 & 6) and were only supposed to be in Fairbanks for a 3-day weekend. After calling every shop online, Maria [one of our great service advisors] understood the urgency to get us back on the road home (she is a Saint)." Maria walked Darrel through everything and help arrange a tow to our sh ... read more

Categories:

Customer Stories

Keep Your Vehicle Running for a Million Miles!

Keep Your Vehicle Running for a Million Miles!

There aren't many auto repair facilities out there that will stand behind a Million Mile Warranty program. But then again, there aren't many auto repair facilities like Simard Automotive in Fairbanks, AK. We believe in the quality of our vehicle repairs and preventative maintenance services.  What is the Million Mile Warranty? It's exactly what it sounds like. Simard Automotive offers this unique warranty and maintenance program to keep your vehicle running right for as long as you own it. Whether that's for 100,000 miles or a million miles, we have got you covered! To qualify for the Million Mile Warranty program at Simard Automotive, there are a few things you must do: 1. Apply You will need to apply for the Million Mile Warranty, and your vehicle ... read more

Categories:

Our Services

How is Your Suspension Holding Up?

How is Your Suspension Holding Up?

No matter what time of year it is, you depend on your vehicle's suspension system more than you might realize. Like the brakes, wheels and tires, a healthy suspension is key to vehicle performance and safety. If your suspension is weak or the springs, shocks or struts are damaged in any way, your car or truck won't handle properly and that can be very dangerous. Common Signs of Suspension Problems We've talked before about signs of suspension problems, but let's review some of them again: Car is Drifting Off to One Side - When the car pulls hard to one side or the other, it is likely a wheel alignment issue. It could be the suspension, though. If it drifts offline (especially when cornering), then there's ... read more

Categories:

Our Services

Simard Automotive Helps Customer with Warrantied Repairs

Simard Automotive Helps Customer with Warrantied Repairs

Tim recently visited Simard Automotive to get an oil change and a general check up on his car. He understands the importance of preventative maintenance and wanted to make sure his vehicle was in good shape. After initial inspection and some diagnostic testing, our technicians uncovered a handful of minor issues that were worth noting. We let the customer know our findings and our repair recommendations. Fortunately for Tim, several of the repairs were already covered by an existing warranty. "Went in for an oil change and Simard gave us a diagnostic as part of the service," Tim says. "We were able to use our warranty and get our repairs fixed for issues wrong with our vehicle. The customer service was outstanding. The technician took care of calling the warranty and letting us know what was covered." At ... read more

Categories:

Customer Stories
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Simard Automotive - Airport (907) 451-9529, Simard Automotive - Gaffney (907) 456-4606 For Assistance.