Last fall, Louis was on his way through Fairbanks when he began noticing some strange issues with his truck. He called Simard Automotive and brought his truck into our Airport Shop on Aeronca Avenue. This is what he had to say about his customer service in his wonderful Yelp review:
"These guys are great and friendly!" Louis writes. "I was passing through town headed to the lower 48 when my truck had problems. I went to the local NAPA store who checked by engine code, and referred me to these guys."
Simard Automotive is a certified NAPA AutoCare Center and qualified parts and repairs are backed by the 36-month, 36,000-mile NAPA AutoCare Peace of Mind Warranty program that is honored at more than 14,000 NAPA AutoCare Centers nationwide. You can guarantee that when our local NAPA store refers a customer to us, we are going to take care of them.
We were able to get Louis' truck in our shop the same day. Our technicians inspected the vehicle and determined the source of the problem to be worn spark plugs and ignition coils. We recommended that he have us replace them. Louis authorized the repairs and our guys got the job done right as they always do.
"They know their stuff," Louis adds. "They squeezed me in and completed the replacement of coils and plugs, and got the truck back to me the same day. I was so thankful. I would recommend them anytime."
Thank you, Louis, for putting your trust in Simard Automotive and we're glad that everything worked out well with your emergency auto repairs. We were happy to help you and your truck get back on the road as quickly as possible.
For anyone in the Fairbanks area in need of automotive repairs or maintenance services, you can count on the pros at Simard Automotive. We have two locations in town to serve you. You can call our Aeronca Avenue Airport Shop at (855) 690-0889 or our Gaffney Road Chevron Shop at (855) 639-5001. You can also easily book a service appointment online.