Customer is Grateful for "Helpful, Friendly Crew" at Simard Automotive

Amber was in need of automotive repairs in Fairbanks, Alaska, so she did her research and decided to bring her car into Simard Automotive. After all, that many 5-star ratings online couldn't be wrong! Amber was glad she made this decision and it looks like our great staff won her over.

"Helpful, friendly crew!" says Amber in her recent online review of Simard Automotive. "It was honestly the best customer service I've gotten from any automotive shop—anywhere. They were quick, efficient and personable people. They even went so far as to warm up my car for me when I came to pick it up (it was thirty below zero)."

Providing good customer service is all about the little things. This means covering every detail when it comes to making repairs. Nothing should ever be overlooked and that is how quality automotive repairs are made. The technicians at Simard Automotive are very skilled and knowledgeable. They take a great deal of pride in their work and it shows in the quality they produce. 

Beyond taking care of the vehicle, we also want to make sure our customers are treated the way they deserve to be treated. It's the simple Golden Rule approach. When you come into either Simard Automotive shop, you will be greeted with friendly faces who are there to help you when you need it most. Whether you just need routine maintenance or major auto repairs, our wonderful team will walk you through the process and make sure you feel comfortable and informed every step of the way.

"I'll definitely be going there again for any other auto repairs," adds Amber.

Thank you so much for sharing your feedback, Amber. We were happy to assist you and we'll be here to help whenever you need automotive service or repairs.

When you want the best auto services in Fairbanks, count on the exceptional team at Simard Automotive. Call us today at (855) 690-0889 (Aeronca Ave. shop) or (855) 639-5001 (Gaffney Rd. shop). Or, schedule your next repair or service appointment online.


Customer Stories
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