A customer with the initials TS recently wrote a review on the Simard Automotive website. We appreciate him taking the time to provide his feedback and we wanted to share his comments here. TS was looking to buy a used Subaru, so he brought it into Simard Automotive for a pre-purchase vehicle inspection. Our technicians will inspect the vehicle from bumper to bumper to identify any potential repair issues or areas of concern. This way, the buyer can know exactly what condition the car is in before they agree to purchase it from a private seller or dealership.
"Mike at Simard helped me understand the mechanical issues with a used car I considered purchasing," writes TS in his online review. "He generously gave time to speak to me about typical mechanical issues, and walked me through the costs for the major portions of work which would likely be encountered. With his staff's deep knowledge and experience with Subarus in Fairbainks, I understood the pros and cons, and more importantly understood the potential costs prior to initializing the work."
At Simard Automotive, we believe in telling it like it is. Whether your vehicle just needs minor maintenance or major repairs, we will carefully inspect it to get to the root of the problem. Then, we'll present you with a detailed repair recommendation. We'll provide the information you need to make sound auto repair decisions. In the case of pre-purchase inspection, we'll let you know what work we'd recommend immediately and identify any potential issues that may need to be addressed in the future. Or, the car may be in excellent health and there may be no repair recommendations. Either way, you know what you are getting into prior to buying the used vehicle.
"I decided to get the car, and to have Simard service it," adds TS. "At each step, I was consulted and they were patient as I asked questions. Before performing any work, they waited for my approval for the amount I was willing to spend. The car's repair was within their initial quote and it runs like a champ!"
TS explained our service process perfectly. We don't do any work without your authorization. We want to make sure and stay within your budget, so all our repair estimates are as honest and accurate as possible. We never want there to be any hidden surprises when the bill arrives.
"Friendly service backed with years of experience and the ability to speak to me in a language I could understand make them a premier mechanic that I would easily recommend to my family or close friends," TS concludes. "In addition to their expertise, I felt comfortable and welcomed when speaking to them. They want to earn repeat business and it shows in the care they take both with me and the car. Thank you!"
Thank you, TS, for sharing your story!
If you need automotive repairs or vehicle maintenance services, or you are interested in having a thorough pre-purchase vehicle inspection performed by our expert technicians, call Simard Automotive today at (855) 690-0889 (Aeronca Ave. shop) or (855) 639-5001 (Gaffney Rd. shop). Or, schedule your service appointment online.