Fairbanks Couple Appreciates NAPA Warranty at Simard Automotive

Michelle and Bill are longtime customers of Simard Automotive. They own a Honda CRV and have had a recurring problem with a gas tank sensor. However, they know they can always count on the team at Simard Automotive for timely repairs, friendly service and honest automotive advice. Their recent review says it all.

"Once again, we trusted Simard to help us and they exceeded expectations," say Michelle and Bill. "Honda CRVs have a consistent problem with a sensor in the gas tank. They warrantied their work and did not charge us for the new parts and labor."

Since the original repairs performed at Simard Automotive were covered by the NAPA AutoCare Peace of Mind Warranty, we took care of the gas tank sensor issue for Michelle and Bill. Sometimes complications will arise or problems can repeat themselves, which is why we have such a strong warranty program in place.

As we were making the gas tank sensor repairs, our automotive technicians noticed there were some significant brake issues in Michelle and Bill's Honda. One of the brake lights was also burned out. We notified them and explained the problem, along with the recommended repairs and price estimate for them to approve before any additional work was done.

"Simard also discovered a burnt-out brake light, problems with our brakes and a leaking brake line," add Michelle and Bill. "They made the repairs and kept us safe. Honest and thorough business that takes care of customers."

Thank you, Michelle and Bill, for putting your trust in Simard Automotive and for taking the time to share your feedback online. We appreciate your business.

For anyone in the Fairbanks area in need of automotive repairs or vehicle maintenance services, call Simard Automotive today at one of our two shop locations—(855) 690-0880 for our Aeronca Ave. shop or (855) 639-5001 for our Gaffney Rd. shop. Or, you can also schedule your next service appointment online.

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