First-Time Simard Automotive Customer Shares Her Feedback

Rebecca knew something was wrong with her car's cooling system. It was running hot and she also noticed a radiator coolant leak. Rebecca is a careful consumer, so she took the time to do her research online about auto repair shops in the Fairbanks area. After reading a lot of reviews, she decided to take her car to Simard Automotive for an inspection and repair recommendations.

"I chose Simard because it had the best reviews locally, and I can firmly say the reviews don't lie!" Rebecca says. "Everyone was kind, courteous, and they got my car in the same day and out the next."

After the Simard Automotive team of auto technicians took the time to inspect the vehicle, they produced a detailed 30-point inspection report that we were able to share with Rebecca. They identified the source of the coolant issue, as well as a few other concerns that were worth pointing out. We always want to make sure our customers are educated and informed when it comes to their vehicles.

"We had a coolant issue, and they gave me a breakdown in the form of a very easily readable 30-point inspection that detailed what was good, what would need preventative maintenance and what needed to be fixed right now."

After reviewing the inspection report, Rebecca gave the Simard Automotive team the go-ahead to fix the coolant issue along with a few of the other things that were pointed out by our technicians. Our guys got to work and had the vehicle running great by the next day.

"Our car is running beautifully, and they were so kind," Rebecca concludes. "Love Simard, our go-to-automotive place in the future for sure! :)"

Thank you, Rebecca, for putting your trust in Simard Automotive and we will be happy to help you any time you need us in the future. 

To read more reviews of Simard Automotive or write one of your own, check out our Reviews page. For help with all your automotive repair, maintenance and vehicle inspection needs, contact one of our two Fairbanks shops today. Call (855) 690-0889 for our Aeronca Avenue (Airport) location or (855) 639-5001 for our Gaffney Road location. Or, you can also conveniently book an appointment at either shop online.


Customer Stories
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