We've featured reviews from Wallace before. He's a longtime Simard Automotive customer and one of our most loyal supporters. Our staff is always happy to see him visit one of our shops, and we truly appreciate when he takes the time to share one of his detailed and insightful customer reviews. On his most recent visit, Wallace had a number of automotive repairs performed, centering around work on his suspension system. Here is what he had to say about his latest experience:
"I recently took my car in for some repair work at Simard Automotive," Wallace writes. "The struts/shocks were replaced on all four wheels, which was the majority of the work done. Also an oil change, power steering flush and brake system flush were all done, along with some other miscellaneous work."
Wallace's car is over 16 years old and it was due for some of these important maintenance services, as well as replacing the work parts in his suspension. As usual, the Simard Automotive team did what they do best. They took care of all the work and made sure everything was done right for one of our favorite repeat customers. The repairs were made. Everything was double-checked and road tested. Then, we were able to get Wallace back on the road as soon and safely as possible. He couldn't believe the difference the suspension repairs made in his car!
"When I got my car back, there was a smooth, floating-on-air feeling to it as I drove away," Wallace says. "The car really felt like it was gliding down the road. I guess that's what happens after replacing worn-out struts on a 16-year-old car. Also both the steering and brakes were more responsive than before they got a system flush, which probably helped with the tight handling of the car. When you have an old car, it's nice to experience a like-new feeling to it."
We're sure it felt like an entirely new car after the Simard Automotive team was done with it. Most importantly, the vehicle should be much safer and comfortable to drive now, which makes us feel good knowing that Wallace has better handling heading into Alaska's winter season.
If you need suspension repairs or any other automotive services in Fairbanks, call Simard Automotive today at (855) 690-0889 (Aeronca Ave.) or (855) 639-5001 (Gaffney Rd.). Or, you can book a service appointment online.