Simard Automotive Goes Above and Beyond for One Local Air Force Veteran

Ted is a retired U.S. Air Force veteran living in the Fairbanks, AK area. Recently, he was having problems with the heater in his Jeep Wrangler. This is not a good things in the middle of a cold Alaskan winter. He trusted the automotive experts at Simard Automotive to help with his heating/AC repairs.

"My hats off to Simard Automotive for the utmost professionalism when it comes to auto care and repair," Ted says. "These guys did a top notch job restoring heat to my Jeep Wrangler when the temperatures dipped below 40."

After Ted picked up his car, he began experiencing problems with the auto start feature on the ignition. He called Simard Automotive to let us know of the complication. Sometimes working on one electronic feature such as the heater/air conditioner can accidentally affect something else. We stand behind our work and want to make sure our customers are always taken care of, so we had Ted bring his Jeep back in for another look.

"Mike Simard [owner] personally contacted me," Ted adds. "He was able to work with me and my crazy work schedule to fit me in so they could take a look at it. They immediately took care of me and got my auto start working again. That is above and beyond service in my book, and I'd like to thank the awesome folks—and Mike and Justin—for all that you have done!"

Thank you, Ted, for putting your trust in Simard Automotive. Also, thank you so much for your service. The military is such an important part of life here in the Fairbanks area, and it's always our honor to help any local veterans or active service men and women with their auto repair needs.

For the best in Fairbanks auto care, count on Simard Automotive. Call us today at (855) 690-0889 (Aeronca Ave.) or (855) 639-5001 (Gaffney Rd.). Or, schedule your appointment online


Customer Stories
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