Gregory is a proud military man who recently received his permanent change of station orders from the U.S. Army. He was stationed at Fort Wainwright and was being relocated to Fort Polk in Louisiana. Obviously, that's a big move that brought with it a lot of stress. One issue Gregory ran into was shipping his personal vehicle across the country. He turned to Simard Automotive in Fairbanks, AK for help in his time of need.
"Simard helped me when shipping my vehicle out of Fairbanks," Gregory says in his recent online review. "As a soldier, a permanent change of station can be a very stressful and uncertain process. As often happens, the Vehicle Processing Center discovered issues with my vehicle that held it up from being shipped."
Gregory brought his vehicle into Simard Automotive for further inspection and repairs. The problems were properly identified and fixed to make sure and satisfy the Vehicle Processing Center's strict guidelines for shipping vehicles.
"Simard diagnosed the problem, made only the repairs required to safely ship my truck, and Cat [Pottschmidt] the service writer kept me informed over the phone every step of the way," Gregory adds. "They went above and beyond to make a stressful situation go smoothly, all while I was making the difficult drive between Fairbanks and Louisiana."
Whether we're helping out an active duty soldier like Gregory or anyone in need of automotive repairs, our goal at Simard Automotive is to make the process as smooth and stress-free as possible. We do whatever we can to stay within a certain budget, keep the process simple for our customers and achieve the best possible results.
"My family and I are thankful to Simard," Gregory concludes. "Service members have a trusted mechanic for the family vehicle in the staff at Simard. I highly recommend Simard!"
Thank you for sharing your feedback, Gregory, and we were glad to be able to help make your cross-country journey a little bit less stressful. And of course, thank you so much for your service!
For anyone in need of automotive repairs or maintenance services in the Fairbanks area, call Simard Automotive today at (855) 690-0889 (Aeronca Avenue shop) or (855) 639-5001 (Gaffney Road shop). Or, schedule your next service appointment online.