When you get a referral from a guy nicknamed "Tank," you know you must be doing something right. We are extremely grateful one of our recent customers, James (aka "Tank") took the time to write a great review about his recent service experience at Simard Automotive.
"I brought my Subaru in for an oil change," James writes. "I was promptly greeted and 99% of the paperwork was already filled out. I went upstairs to the waiting are and before I knew it, I was being informed that I was ready to go!"
On a daily basis, our team of automotive technicians at both of our Fairbanks shops perform quite a few oil changes along with other standard preventative maintenance services such as tire rotations, fluid checks, brake inspections and automatic transmission services. Whether someone is coming in for a one-time service or they are part of one of our long-term maintenance plans (the Arctic Maintenance Schedule and the Million Mile Warranty program), we aim to get them through the process as efficiently as possible.
We understand that nobody ever really likes dealing with automotive maintenance, but it's necessary to keep your vehicle running as well as possible. That's why we try to make the experience as simple, comfortable and painless as we can, so you can get back on the road and go about your day.
"The folks I dealt with were very friendly, professional and extremely courteous," James adds. "I'm handicapped and they went as far as offering to allow me to sit downstairs rather than having to climb upstairs to the waiting area. They didn't have to, but they did. I hate having to get work done on my car, just like anyone else, but the folks here to everything they can to take out some of the sting!
James, thank you so much for writing such a wonderful review. We are glad to have served you at Simard Automotive and we're here to help if you ever need automotive maintenance or auto repair services in the future.
That promise goes to anyone in the Fairbanks area looking for a dependable auto shop to trust with their vehicles. Give Simard Automotive a call today at (855) 690-0889 (Aeronca Avenue location) or (855) 639-5001 (Gaffney Road location). Or, you can also schedule your next service appointment online.