At Simard Automotive, we provide what we call the "Arctic Enhanced" estimate when we provide auto repair estimates to our customers. What it means is we are committed to doing a little extra and making sure that our customers have the information they need to make smart decisions.
Customers for Life
Though some people may only visit Simard Automotive once, a good majority of our business comes from repeat and referral customers throughout the Fairbanks area. They know they can count on our team to treat them right and provide the best automotive repair and maintenance services. Ours is truly a relationship business, as we strive to make everyone a customer for life.
To do this, you must build trust. One of the ways we do this is through our thorough inspection and repair estimate process. Our goal is to get to know our customers, their vehicle(s) and their priorities. As our automotive technicians perform a detailed vehicle inspection, they will produce what we call an "Arctic Enhanced" inspection report.
The inspection report will outline all of our findings and prioritize which repairs are most urgent. Any time you look over a car as carefully as we do, something will be found. Some repairs are more critical and will need to be taken care of sooner than later. Other issues may be minor and can be put off for a little longer if they are not in your budget at the moment.
The Arctic Enhanced Inspection Report
Simard Automotive's Arctic Enhanced inspection report and auto repair estimate will break down everything you need to know in order to make informed decisions. We list all recommended repairs and maintenance services in order of priority—complete with accurate price estimates for parts and labor. This way, you know exactly what needs to be done and exactly how much it will cost to perform the work at either of our two Fairbanks shops.
At Simard Automotive, we will not complete any repairs until you give us the authorization to do so. We provide you with the information, recommendations and advice upfront. Once you give us the go-ahead, our team will get to work. They make sure the repairs are done right and backed by our exceptional warranty programs.
If you have questions about the auto inspection and repair process or you want to schedule a vehicle inspection at Simard Automotive, call us today at (855) 690-0889 (Aeronca Ave. shop) or (855) 639-5001 (Gaffney Rd. shop). You can also book your service appointment online.