Fairbanks Auto Repair

Hands down, best shop in town we have ever taken our vehicles to. We have been customers for almost ten years, and Mike and his staff never fail to deliver excellent service and are committed to the satisfaction of their customers.

Great service with a smile 😊

Excellent

Simard figured out a problem that was not immediately apparent and they were able to take care of it with minimal downtime. Justin did an excellent job of communicating what was wrong and explaining how they were certain they had the problem correctly diagnosed. It is not easy to get VW service in Fairbanks and I am so appreciative that Simard does it! I am certain no other shop in town would have given me such fast and excellent service.

The best! Mechanics for life!

I appreciate the prompt service and thorough check-up on my car. I also appreciate a written report with the results of the 30-point inspection. And. I hate to say this, but my life experience with male mechanics has not always been positive (I'm not talking about any in Fairbanks, of course.) I love that when I call to check on my car at Simard's, I am speaking with Alexis Smart, and she is telling me how it is without talking to me like I'm stupid about cars. Even when I am. ;) The men at Simard's are very nice, too -- it's just great to meet a woman in a repair shop.

As usual, the service provided by your crew was great. I especially value service advisor, Cat. She is probably perfect. Her follow through on my concerns is always prompt and concise, and her explanations are easy to understand.

They are up front, honest, skilled and will get the job done right!

Thank you Simard Automotive for your excellent service on my car,I appreciate your friendly staff, who were so accommodating ,and got my car in right away. Your a pleasure to do business with ,and I will definitely be back when my car needs worked on again, Thanks again, Bev Miller :)

Great service time and time again.