5

My car is an older model and I have taken it to Simard for many years. They have been very accommodating, kind and helpful . They will do everything they can to help keep your car running and in tip-top shape. The shop is near the airport, so if you are flying out of town it's easy to leave it so they can do the work while you are gone. They are a top notch shop with top notch employees.

5

Great service and fast.

5

My wife and I were very impressed with our experience here. Being military, it can be very hard and intimidating trying to find a repair and service shop that is honest and does quality work. Not going to lie, unfortunately many shops seem to take advantage of military. My wife grew up in North Pole and remembered coming here with her parents long ago so we thought we would give it a try. We both were nervous and skeptical but I found Simard to be very thorough with keeping me informed and explaining everything up front. They took the time to actually talk to me and treated us like we mattered even tho the shop was very busy. I can't tell you how much we both appreciate that.

5

Alexis is amazing! Great customer service and friendly attitude worthy of repeat business. Will definitely be back when we need something else done.

5

Great people. Great communication. Great service.

5

Excellent customer service. A detailed report was provided with verbal explanation of the work needed. They even called after we left the shop to let us know we had left a valuable coupon on their counter and they had saved it for us to use on our next service.

5

I was pleased with my service at your business.

5

Outstanding communication and able to get us in quickly! Documentation of inspections included photos, detailed information, and the quote.

5

I was in Fairbanks on business and I had some unexpected car troubles. The crew at Simard got me in right away and took care of it, which is a huge deal for a shop to do that at a moment's notice. I was extremely grateful and they were wonderful. I would absolutely recommend them!!

5

Polite and professional staff. The coupon is what really brought me back and the thorough detailed inspection on my vehicle. Keep it up!

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