5

Dropped off my vehicle in the morning, had it back that evening. Great customer service, affordable work and the downtown location is so convenient.

5

I recently discovered that my car battery had died, and needed replacement. After getting a jump-start, I dropped off my car at Simard Automotive for the work. From the looks of their parking lot, it appeared that they already had plenty of business. But somehow they managed to squeeze me into their schedule for an appointment. I asked for the biggest, baddest(high-power)battery that would fit into my car's compartment. And they went out of their way to come through for me. I was very happy to get my car back quickly from their shop- along with the best car-battery I've ever had.

5

Good communication and scheduling. Brad is knowledgeable and attentive to a customers concerns. I am confident he is on top of the situation.

5

They took good care of me when I needed it and were extremely friendly....and patient. They really bailed me out, thanks guys...

5

Brought my "new to me" '07 Subaru Outback in after having Simmard's do a vehicle inspection. They found a lot of little things that would sooner or later need to be repaired. I Scheduled an appointment to get the work done! I was originally told it would take 2 or 3 days to get it all done. I brought it in at 8AM on Wednesday and just over 24 hours later they called and said they were finished. These guys did everything I asked, brought it in under time and a little bit under estimate! This is another vehicle that will see Simmard Automotive whenever it needs work!

5

Great customer service! Kept me informed and professional attitude!

5

Simards helped me when shipping my vehicle out of Fairbanks. As a Soldier, Permanent Change of Station can be a very stressful and uncertain process. As often happens, the Vehicle Processing Center discovered issues with my vehicle that held it up from being shipped. Simards diagnosed the problem, made only the repairs required to safely ship my truck, and Cat the service writer kept me informed over the phone every step of the way. They went above and beyond to make a stressful situation go smoothly, all while I was making the difficult drive between Fairbanks and Fort Polk, Louisiana. My family and I are thankful to Simards. Service Members have a trusted mechanic for the family vehicle in the staff at Simards. I highly recommend Simards!

5

Best customer service in town.

5

Great service. Thank you

5

Always very knowledgeable and helpful. Great service!

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