5

Great service as usual

5

It is nice to know that you treat all of your customers the same, regardless of their gender. I will take my car to your facility only. Thank you for doing a terrific job as usual

5

You guys didn't have my truck ready at the scheduled time and I had a flight to catch - BUT you dropped it off in long term parking at the airport so it was there ready for me when I got home. Awesome service!

Thanks Edward! We are conveniantly located next to Fairbanks International Airport so we are happy to help with pick up and drop off at the Airport! Thanks again for your business.

- Simard Automotive - Airport
5

Friendly staff, good prices.

5

I have been using Simmards for all my automotive needs for about 3 or 4 years now. Every person I have had the "pleasure" of talking with has always made me feel like they had my best interest at heart. When something went wrong, they fixed my car without hesitation and at no cost to me, though, their cost was extensive I am sure. They are professional and warm at the same time. Here's the biggest thing, "I feel like I can trust them with my car & my wallet." That's a big deal for me.

5

Simard is always quick and efficient. The staff is honest, polite and helpful.

5

I recently made an appointment for an oil-change for my car. I asked to arrange for a Friday appointment, as that day would be my day off from work. Furthermore, I asked for a late afternoon pickup of my car, after the oil-change was done. My requests were granted. Additionally, a tire-rotation was completed on my car, as the mileage was coming due for it. And that was done for free, since I purchased the set of tires through Simards.

5

These guys will take care of you to the best of their abilities. Great diagnostic technicians. Happy fast friendly customer service. The business owner genuinely cares about customers and their experience. If you are looking for a great shop to take your vehicle to this is the place.

5

Justin and his team stayed in touch with me as the cold weather depleted the towing services and delayed my appointment by five days. They understood and when my truck was delivered they turned it around in about 24 hours. Great service, great communication! Thanks again. Ed

5

Wow! What a weekend. We thought we were prepared for the -40 North but had no clue. We have two little kids (4&6) and were only suppose to be in Fairbanks for a 3 day weekend. Our car froze the first night, and would not start in the morning with many attempts. After calling every shop online, Maria understood the urgency to get us back on the road home (She is a Saint). Maria helped walk us through getting the car to their shop and let us know we were a priority due to circumstance. She had her team try and warm the car and when they realized it involved the starter too, Mike the owner came in on a Saturday to get us home. I feel bad for taking priority but Mike understood this was going to take several plane tickets and trips to get this car home if otherwise. This is a stand up group of amazing people that put others first! I highly recommend!

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