5

The service I asked for was a vehicle inspection for a new (to me) vehcile. These folks went over my new car from top to bottom and gave me information on the type of things that I would need to do immediately and things I could postpone for a while. I feel safer now knowing that there isn't any real big repairs needed to keep my vehicle on the road. They gave me peace of mind, a big thing here in Fairbanks during the snowy weather.

5

Simard provides exceptionally great services. I trust them and heartily recommend this business!

5

Excellent service and very professional staff. Will be a return customer and recommend to family and friends.

5

Everyone here is super friendly , very knowledgeable, but most importantly they had the job done at the time they said they would. I’d recommend this family owned shop to anyone.

5

Diagnosis of problem was performed in a timely manner and for the stated charge followed by a thorough explanation of the problem. The staff was courteous and the mechanic was very competent and did an excellent job.

5

Simard's has always done well for me! I like being able to wait on short term work using the appointment system.

5

These guys are great. They worked with me on scheduling my appointment and treated me very good. They worked through problems with the repairs and actually wound up costing less than what was quoted. In the end, they accidentally overcharged me and called me back to explain the mistake and refund my money, I wouldn’t have known the difference but they very very honest. Will definitely be back for any auto repairs I would need.

5

Amazing customer service is hard to find in this town. You went above and beyond to find great tires for my truck, and had an amazingly quick turnaround too. Thanks!

5

I had an urgent need for my car-heater to be repaired. Also an oil-change was due. Those issues were given prompt attention. There were also lower priority matters, such as a rattling noise coming from the exhaust area of the car, a power-steering leak , front brakes repair and more work regarding enhancing the car-heater for maximum output. An appointment was scheduled for those concerns, within a few weeks of my first one- at my convenience. I felt that I was treated more than fair- even given a discount/promotion on my first bill. The Simard Team have earned my respect and loyalty, through their expertise in handling my car maintenance and repair.

5

Thanks for fixing my trouble with the transmission on the Buick. Everything works as it should now that the vacuum line has been fixed.

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