5

Very informative staff, they let you know what might become a problem with your vehicle in the future. They actually perform a 30 pt. safety check and find issues with your vehicle. In my experience with shops they say they do 30 pt. checks but they are never actually conducted. I appreciate their honesty and information on my vehicle. I will be using their services while I am Fairbanks, Ak.

5

You folks always go above and beyond when it comes to providing me with first class work and service!

4

I missed mu origianlly scheduled date for service but your folks were able to accomodate me a couple days later. Sure do appreciate that. Service was excellent and professional.

5

I am pleased that you send reminders since we are all so busy and cannot remember without them.

4

I have not found a place that is willing to take the time to not only fix the problem that I requested but to discover the root of the problem and explain how to fix that as well. The shop operates how I would maintain my own car if I had the time, tools and knowledge and about twice the dedication to seeing the job done right.

5

Have been there twice since I came back to Fairbanks, have been very satified with the Staff and the quality of work done on my vehicle. Very friendly shop and the mechanics and staff will take the time and answer all your questions about your vehicle.

5

my experience at simards was awesome. very knowledgeable, from ford to toyota they fix it right every time. all work done in a timely matter an the customer service is great. best of all I know all work done before they do it now hidden charges. I would recommend simards to everyone. thanks for the great service sandy

4

helpful in providing service that was within my budget.

4

good service, but like all auto repairs, seems a bit spendy. otherwise, thanks again for the good work.

5

Excellent people to work with, very friendly and helpful. Took the time to answer all my questions.

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