5

Simard automotive is by the far the best customer service experience in Alaska! When I was scheduled to ship my truck I was unable to pass inspection due to a brake issue. Not only did Simard cost me nearly $300 less then another mechanic in town estimated he would charge, but they also took my vehicle through the entire shipping process so I could depart on time to make it in time for next job. The whole process of Simard taking control of my truck was led by Brad who made one of the most hectic and stressful situations in my life essentially disappear. I can't speak highly enough of Brad and the whole team at Simard for the incredible job they did at repairing my truck and shipping it to the lower 48!

5

I was kicking myself in the tail after I took my truck here! They were amazing!! I spent $187.00 at Genes and it was not worth my money!! I took my truck here after a friend suggested and Boy I'm glad I did!! Meanwhile Genes was trying to get me for almost $4000!!!!! I don't have that type of money to just be giving out and then they was trying to get me for stuff that I didn't even need it!!!!!!!!!!!! What in the hello!!!! So all that said These Guys were amazing and friendly.. I even got Pictures of the problems they found!!! Pictures!!! I didn't even know that was a thing!! However I will be tell all my Military Families about this place!! Great service and friendly People !! Thanks Guys!!

5

Your service was great and the staff is friendly and reliable.

5

Almost quick and easy. But hey, the power outage wasn't their fault! They didn't make it happen. After a wait hoping the power would come back on, they rescheduled me for a couple of days later when it was a quick and easy oil change.

5

I was referred to Simard automotive by my Insurance agency's office and by my realtor's office, as they all take their cars here. I made an appointment to have my car checked to make sure it was winterized properly. I showed them the itemized invoice of what I had done previously, and they stated that my previous mechanic did a great job, but they recommended one more heater to make it complete. They checked the tires, fluids and did an overall "Ready for AK" check. Everyone I dealt with showed integrity and honesty, and they truly understand customer service. Courteous, professional service, I give them 5 stars.

5

Best shop in town and the best crew to work with!

5

Prompt, attentive service. I very much got the feeling that your shop cared a lot about my needs.

5

These guys went above and beyond trouble shooting multiple issues with my car. They kept me up to date with the diagnosis and when they had to take apart several thing to find out those werent the issue, I was not charged for it. I was only charged for what was wrong and what it took to fix. Great guys / gals and really is one of the only trust worthy shops in Fairbanks.

5

That is the best I have been treated. Fast , friendly and an excellent staff of people. Would recommend Simard’s to all

5

Love Simard!

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