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Longtime Simard Automotive Customer Shares Her Feedback

Longtime Simard Automotive Customer Shares Her Feedback

Evelyn first started coming to Simard Automotive after we purchased the Chevron Shop on Gaffney Road. She has been a loyal customer ever since. Recently, Evelyn came in for some service and was kind enough to post an online review talking about her experience with this shop. "I have been taking my car to Simard since they took over the Chevron," Evelyn writes. "I have never been happier with their service. I take my car there for everything. Their customer service is excellent and I trust them to only give me what I need and what I ask for." At Simard Automotive, we believe in telling people like it is. Whether we have to deliver bad news or good news, we always make sure our customers know exactly what we find and what repairs or maintenance services we recommend at any given time. We don't inten ... read more

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Customer Stories

The 6 Most Common Cooling System Problems

The 6 Most Common Cooling System Problems

The cooling system is one of the most important systems in any vehicle on the road. It circulates fresh coolant from the radiator through the engine in order to keep it from overheating. If something is wrong with the cooling system, it will potentially lead to much bigger problems. Not only will the engine start to overheat, but internal components can fail and cause major damage.  It is best to deal with any cooling system issues before it wreaks havoc on your engine. Engines are not cheap to replace or repair, so you do not want to hold off on cooling system repairs for very long. Simard Automotive has identified the follow 6 things as the most common cooling system problems that drivers encounter. Let's take a look at each issue and how you want to deal with them. 1. Radiator Leaks Perhap ... read more

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Car Care Tips

Proud to Be a Part of the Fairbanks Community

Proud to Be a Part of the Fairbanks Community

2020 has been a difficult year for everyone across the globe. Though we've been fortunate to live in Alaska and away from a lot of the craziness, our community has still been affected by the COVID-19 pandemic in various ways. We're proud to see the people of Fairbanks band together when it counts. Local BusinessSimard Automotive is a locally owned and family-operated business. This is our community and every one of our team members has strong connections to this area, whether they are lifelong residents or more recent transplants. We all know how Fairbanks can draw you in and make you feel at home. That's what this town is all about. Doing What's Right At Simard Automotive, we've been fortunate to keep both our shops open and running normally, even if we have to do some things a little differently to protect our staff and customers. People through ... read more

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Shop News

Simard Automotive for the Win!

Simard Automotive for the Win!

Traci drives a 2015 Toyota RAV4. It's been a reliable vehicle for her over the years, but it had been having consistent brake issues for the past year. She took it to the dealer multiple times to get it fixed. Unfortunately, nothing they did seemed to resolve the brake problems. That's when Traci figured it was a good idea to shop around and get a different professional opinion. After doing her research on the best independent auto shops in Fairbanks, she decided to take her RAV4 to Simard Automotive. "Simard Automotive for the win!" Traci says in her recent online review. "After the Toyota dealer refused to consider a Toyota Technical Bulletin specifically for RAV4s, I called Simard Automotive. Service Advisor, Justin, listened to my concerns and fit me in within a few days of my call." Once the vehicle was in the ... read more

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Customer Stories

Use Your Senses to Detect Car Trouble

Use Your Senses to Detect Car Trouble

Obviously, when your check engine light comes on, you know you might have an automotive issue that requires professional attention. There are other very clear signs like flat tires, an overheating engine, a car that won't start, a transmission that won't shift into a certain gear, and more. When you experience these, there's no doubt you have a significant problem worth taking to a mechanic for a proper diagnosis and repairs. However, what about the little things that aren't quite as obvious? How can you detect minor issues before they develop into major automotive problems? Well, this is where you can lean on four of your five senses. We're talking about hearing, feeling, smelling and seeing. Taste shouldn't come into play, and please don't put any auto parts in your mouth for any reason! As for the other four senses, they can actually tell you a lot about t ... read more

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Car Care Tips

What is an "Arctic Enhanced" Auto Repair Estimate?

What is an "Arctic Enhanced" Auto Repair Estimate?

At Simard Automotive, we provide what we call the "Arctic Enhanced" estimate when we provide auto repair estimates to our customers. What it means is we are committed to doing a little extra and making sure that our customers have the information they need to make smart decisions. Customers for Life Though some people may only visit Simard Automotive once, a good majority of our business comes from repeat and referral customers throughout the Fairbanks area. They know they can count on our team to treat them right and provide the best automotive repair and maintenance services. Ours is truly a relationship business, as we strive to make everyone a customer for life.  Building Trust To do this, you must build trust. One of the ways we do this is through our thorough inspectio ... read more

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Our Services

Local Medical Worker Gets Truck Repaired at Simard Automotive

Local Medical Worker Gets Truck Repaired at Simard Automotive

Marilyn works in the medical field and depends on her truck to get her to and from work every day. Unfortunately, she noticed a power steering fluid leak and knew it needed to be repaired as soon as possible. Marilyn reached out to Simard Automotive for help, and our team came through for her. "The staff was great, especially given the current situation with COVID-19," Marilyn says. "They spoke with me and made an appointment to have my truck looked at. I knew that I was leaking power steering fluid, and I explained that I worked in the medical field and had only 1 vehicle." Calling ahead or visiting our website to make an appointment at Simard Automotive is always a good idea, especially these days as we want to practice better social distancing and avoid large crowds and backups at our shops whenever possible ... read more

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Customer Stories

Service Specials at Simard Automotive

Service Specials at Simard Automotive

If you are looking for good deals on automotive services in Fairbanks, be sure and check out Simard Automotive's Specials page. We update it regularly with new service specials to help local vehicle owners with all their preventative maintenance and various auto repair needs. Right now, you can find two great coupons on our Specials page! $25 Off Brake Service First, we are offering $25 off a standard brake service. This deal is good for most cars and light trucks, and it includes replacing all the brake pads. Our technicians will also properly resurface the rotors of your disc brakes (or the drums if your vehicle has drum brakes). In addition, we will inspect the entire brake system and let you know if there are any other concerns with the mechanica ... read more

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Our Services

6 Benefits of Good Wheel Alignment

6 Benefits of Good Wheel Alignment

Wheel alignment is one of those things that most vehicle owners don't think about until it becomes a problem. That's true of many automotive issues. However, wheel alignment is a preventative service that should be performed periodically on every vehicle. At the very least, you can get your alignment checked with each service visit. If there are concerns, it's better to fix it now than wait until further problems develop. Here are 6 benefits of good wheel alignment, according to the Fairbanks auto repair experts at Simard Automotive1. Better Handling Along with the suspension system, the alignment of the wheels will really make a significant difference in how the vehicle handles on the road. Proper wheel alignment keeps the vehicle straight on straightaways and it will help provide better control on tight corners. You'll feel fewer bumps and vibrations, and you'll just enjoy ... read more

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Car Care Tips

Simard Automotive Helps Surprise Customer with the Help of His Brother

Simard Automotive Helps Surprise Customer with the Help of His Brother

PJ lives in the lower 48, but his brother lives here in Fairbanks. His brother had been dealing with a number of car issues and always trusted the team at Simard Automotive when repairs and maintenance were needed. Unfortunately, he could never quite afford to get all the issues taken care of at once. That's when PJ stepped in to help surprise his brother. "Simard on Gaffney has been very good in helping him out and has always treated him very well even though he doesn't have a lot of money," PJ writes in his recent Google review. "When I heard he was having starter and ignition issues, I decided to give Simard a call to see if I could arrange to have extra work done—so he could be worry-free for awhile. His car needed some extensive work just to make it safe, but they worked with me within my budget." PJ and the Simard Automotive team worked together t ... read more

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Customer Stories
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