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Longtime Customer Gets Suspension Repairs at Simard Automotive

Longtime Customer Gets Suspension Repairs at Simard Automotive

We've featured reviews from Wallace before. He's a longtime Simard Automotive customer and one of our most loyal supporters. Our staff is always happy to see him visit one of our shops, and we truly appreciate when he takes the time to share one of his detailed and insightful customer reviews. On his most recent visit, Wallace had a number of automotive repairs performed, centering around work on his suspension system. Here is what he had to say about his latest experience: "I recently took my car in for some repair work at Simard Automotive," Wallace writes. "The struts/shocks were replaced on all four wheels, which was the majority of the work done. Also an oil change, power steering flush and brake system flush were all done, along with some other miscellaneous work." Wallace's ... read more

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Customer Stories

Winter Cooling System Service at Simard Automotive

Winter Cooling System Service at Simard Automotive

The term "cooling system" can be a little misleading. A lot of vehicle owners it is only there to keep the engine from overheating. That is certainly its main purpose, but it also helps keep the engine from seizing up in the winter. Radiator coolant is commonly referred to as "antifreeze" for a reason.  Coolant-to-Water Ratios Your vehicle's radiator will combine a mixed ratio of coolant/antifreeze and water. Many coolants come as pre-mixed with water to save you some headaches. However, in a place like Fairbanks where the winter temperatures can drop well below freezing, that ratio may sometimes have to be adjusted for better performance.  Temperature Regulation Basic chemistry will tell us that metal contracts in the cold and expands in the heat. Your ... read more

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Our Services

How to Deal with Electrical Problems in Your Vehicle

How to Deal with Electrical Problems in Your Vehicle

Unlike other automotive issues where there are common preventative maintenance procedures that you schedule regularly (oil changes, tire rotation, brake service, etc.), your electrical system is usually not something most drivers think about until it actually becomes a problem.  Preventative Electrical Maintenance There are preventative measures you can take like having your wiring inspected and battery power tested on a routine basis. Otherwise, you usually won't realize there is an issue with the battery, alternator, wiring, computer or electronic components until you start experiencing failures. Signs of Auto Electric Problems A few signs of auto electric problems include: 1. Car won't start (usually a dead battery, damaged ignition system and/or failing alternator) 2. Dim interior ... read more

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Our Services

Toyota Owner Appreciates Professional and Timely Service at Simard Automotive

Toyota Owner Appreciates Professional and Timely Service at Simard Automotive

This is usually a busy time of year at Alaskan automotive shops as many customers are in the process of getting their vehicles winterized. Fairbanks winters come upon us quickly, so it's smart to take the necessary steps now before the cold weather gets much worse. Cathryn needed repairs done on her Toyota, but was having trouble making an appointment at other local auto shops that were all booked up with winterization customers. It wasn't until she called Simard Automotive that she found someone willing to take a look at her car in a timely manner. "I needed a repair on my Toyota just at the time of year when everyone is getting their cars winterized," Cathryn writes in her recent online review. "I called thr ... read more

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Customer Stories

Why Your Transmission Needs to Be Serviced Periodically

Why Your Transmission Needs to Be Serviced Periodically

Your vehicle's transmission is one of its most important systems. It is literally what makes the vehicle move down the road as it transfers power from the engine and sends it out to the drive wheels. Just like you help take care of your engine with routine oil and oil filter changes, you will want to do the same for your transmission. What Does a Standard Transmission Service Include? A standard transmission service at Simard Automotive will include draining the old transmission fluid (also known as transmission oil or automatic transmission fluid—ATF) from the transmission pan, cleaning the pan, replacing the transmission filter and replacing the pan gasket if necessary. In some serious cases when the fluid is really bad, a full transmission fluid flush may be recommended. The process is actually pre ... read more

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Car Care Tips

Are Your Tires Ready for the Alaska Winter?

Are Your Tires Ready for the Alaska Winter?

We all know that the winter season comes up fast on us here in Alaska. It's getting colder by the day, and it won't be long before ice and snow are problems on the roads in and around Fairbanks. We all know how to adapt to bad weather driving around here, though. That's what being an Alaskan is all about! Now is the time to check your tires and make sure they are ready for the winter weather. Many local residents will change out to snow tires this time of year. Whenever you are ready to swap out your tires, bring your vehicle down to Simard Automotive and we'll get it taken care of for you. If you don't yet have snow tires or all-weather tires and are thinking about using them this season, let us know and we'll get you a great deal on a set. If you are using all-weather tires or just sticking with your usual tires through the winter season, you should be fine. They do a great job keeping the road ... read more

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Car Care Tips

Local Family Knows They Can Always Count on Simard Automotive

Local Family Knows They Can Always Count on Simard Automotive

Kris recently wrote an online review of Simard Automotive in Fairbanks, Alaska. His family has been coming to our shops for many years, and it was nice of him to share his feedback. "Great service and pleased with the quality of work they do!" Kris writes. "My entire family has been sending our automobiles to Simard for anytime we need a repair!" Kris reflects one of the core customer service principals that drives the entire team at Simard Automotive. Our goal is to create customers for life. To know that multiple generations of Kris' family know they can count on us to provide quality automotive services with a friendly approach is proof positive that we must be doing some things right. We want our customers to know they can always trust our service advisors to provide detailed information and ... read more

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Customer Stories

Bad Oxygen Sensor? Here Are 4 Signs of Failure.

Bad Oxygen Sensor? Here Are 4 Signs of Failure.

Most modern vehicles on the road will have as many as four oxygen (O2) sensors as part of the vehicle's emissions system. They monitor the flow of oxygen into the engine, as well as the levels of oxygen and other gases as they are expelled from the engine and through the exhaust system. These vehicle sensors are very sensitive pieces of equipment designed to detect the smallest changes in gases.  You want your oxygen sensors to be functioning properly and doing what they are designed to do. This way, you can can get warnings if something is wrong and your car's computer can consistently monitor and adjust certain things while you drive. However, oxygen sensors can often fail and give false readings, so they will need to be replaced periodically to ensure everything is working correctly. Here are a few ways to know if you might have a failing O2 sensor in your vehicle, according to ... read more

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Car Care Tips

4 Benefits of Getting Your Brakes Serviced

4 Benefits of Getting Your Brakes Serviced

Most drivers don't think much about their brakes until there are major problems. They don't pay attention unless the brakes feel very weak or they start to hear those unpleasant screeching and squealing noises that typically indicate low brake pads or other significant brake issues. When you wait until there is a major brake problem is when you end up having to spend more on major brake repairs. Not only that, but driving with bad brakes can also cause other automotive issues, including damage to the wheels and tires and the suspension system. This is why it is always recommended to have your brakes serviced preventatively as part of your overall preventative maintenance plan. A brake service will replace brake pads and resurface the rotors before they become too weak. A professional mechanic will also inspect the brake fluid and bleed the brakes as needed, while inspecting all the other brake co ... read more

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Car Care Tips

Customer Appreciates the Core Values of Simard Automotive

Customer Appreciates the Core Values of Simard Automotive

Jeff is a longtime customer of Simard Automotive and he is admittedly a tough critic. After dealing with us and talking with our owner, Michael Simard, several times, he knows he can count on the teams at our two Fairbanks shops for all his automotive needs. Jeff's Yelp review sums up his feelings quite well. "If you are looking for a reputable repair facility, look no further," Jeff says. "I've spoken with the owner at length. Their core values are something himself and his employees live by." With his review, Jeff posted a screenshot from one of our website pages that outlines our core values. These are the values we live and die for! • Integrity—Do the right thing, even when no one is watching. • At ... read more

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Customer Stories
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