Effective date: February 2, 2026
Company: Simard Automotive / Point S Tire & Auto (the “Company,” “we,” “us,” “our”)
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our websites, contact us, use our services, or apply for a job with us.
1) What information we collect
We may collect the following categories of personal information:
A. Information you provide directly
- Contact information: name, email, phone number, address
- Vehicle/service information: vehicle details, service history, appointment details, communications with us
- Payments: payment method details and transaction information (processed through our payment providers)
- Customer support: messages, call recordings/notes (where permitted), and related communication content
B. Recruiting and job application information If you apply for a job with us (including via third-party platforms such as job boards), we may collect:
- Applicant identifiers: name, email, phone, address
- Work history & qualifications: resume/CV, employment history, education, certifications, references
- Application materials: cover letters, answers to screening questions, assessments, and attachments (including resume files) that you submit through an apply flow.
C. Information collected automatically
Device and usage data: IP address, browser type, pages viewed, approximate location (city/state), referral URLs
Cookies and similar technologies (see Section 8)
2) How we use personal information
We use personal information to:
- Provide and manage automotive services, appointments, estimates, repairs, and customer communications
- Process payments and prevent fraud
- Improve our websites, services, and customer experience
- Respond to inquiries and provide support
- Recruiting: evaluate applicants, schedule interviews, conduct hiring processes, verify qualifications, and maintain hiring records
- Comply with legal obligations and enforce our policies
3) Legal bases (where applicable)
Depending on your jurisdiction, we process information based on:
- Performance of a contract (providing services you request)
- Our legitimate interests (operating and improving our business, hiring)
- Your consent (where required, such as certain marketing cookies)
- Compliance with legal obligations
4) How we share personal information
We do not sell personal information. We may share information with:
Service providers (processors) Companies that help us run our business, such as:
- Website hosting, analytics, and security vendors
- Communication providers (email, SMS, call systems)
- Payment processors
Background check or assessment providers (for hiring, where applicable) These providers are permitted to use personal information only to perform services for us and must protect it.
Recruiting and job board / API integrations If you apply via a job platform (e.g., Indeed) or we use an integration to receive applications and send application updates, applicant information may pass between that platform and our systems for recruiting purposes (for example, application delivery data, attachments like resumes, and recruiting workflow updates such as disposition/status).
Legal and safety We may disclose information if required by law, subpoena, court order, or to protect rights, safety, and security.
Business transfers If we are involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.
5) Recruiting-specific notice
How we use applicant data: We use applicant information to assess qualifications, communicate with you, schedule interviews, and make hiring decisions.
Hiring outcomes & workflow updates: We may record and store recruiting steps (for example: interview stages, offer status, hire/no-hire outcomes) and, when applicable, send those updates back to the platform used to apply.
Sensitive information: Please do not include sensitive personal information in your application unless requested (examples: government IDs, health information). If we do request something sensitive for a legitimate reason (e.g., work eligibility documentation), we will handle it with appropriate safeguards.
6) Data retention
We keep personal information only as long as necessary for the purposes described above, including:
- Service/transaction records retained per business needs and legal requirements
- Applicant records retained for a reasonable period to manage recruiting, comply with laws, and defend against legal claims When information is no longer needed, we delete, anonymize, or securely archive it.
7) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can be guaranteed 100% secure.
8) Cookies and analytics
We use cookies and similar technologies to:
- Operate our website
- Understand usage and improve performance
- Remember preferences
You can control cookies through your browser settings. If required by law, we display a cookie consent banner for certain tracking technologies.
9) Your privacy rights
Depending on where you live, you may have rights such as:
- Accessing the personal information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion (subject to legal/operational limits)
- Opting out of certain marketing communications
- Limiting or objecting to certain processing (where applicable)
To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.
10) Children’s privacy
Our websites and services are not intended for children under 13, and we do not knowingly collect personal information from children.
11) Third-party links
Our website may link to third-party sites (including job boards). Their privacy practices are governed by their own policies, not ours.
12) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version with a new effective date.
13) Contact us
For privacy questions or requests, contact:
Simard Automotive / Point S Tire & Auto
Phone: (907) 451-9532
Mailing address: PO Box 60149
Fairbanks, Alaska, 99706