I really like that whatever I ask Simard's to fix, it gets fixed. The biggest reason I take my vehicles here is because they are trustworthy. On one visit I was asked if I wanted a brake light replaced for just their quoted cost of the bulb. Later I found out that it was a very difficult light to replace and exceeded their estimated time and costs. They honored their word and charged me the original agreed price. My Service Manager, Cat, is always very friendly, professional, and informative. She is a true asset to the Simard team. I always feel at ease knowing my vehicles are in expert hands. Plus, the complimentary coffee is delicious!