Fairbanks Auto Repair

(907) 451-95295200 Aeronca Ave ,
Fairbanks , AK99709
(907) 456-4606768 Gaffney Rd ,
Fairbanks , AK99701
5

I called for an appointment and they got me right in. When I arrived, I was greeted in a friendly manner and made to feel right at home. They got my vehicle right in and went to work. It was ready to go in about an hour. The work was fast and done right. I trust the folks at Simmard's because this is the treatment I have received each time I've brought my car in--friendly, courteous and done right!

5

Awesome

5

They're great! Treated me well and I loved the inspection. The turnaround was very fast, which is important because Fairbanks is so spread out and getting a ride anywhere is expensive and/or inconvenient. I have no complaints about Simard. You take a vehicle anywhere for service and the cost can be significant. I must learn how to make some of the minor repairs/replacements myself just to save money. But for major repairs, I'm going to Simard.

5

Cat ROCKS!!! She makes car repair easy to understand.

5

I really like that whatever I ask Simard's to fix, it gets fixed. The biggest reason I take my vehicles here is because they are trustworthy. On one visit I was asked if I wanted a brake light replaced for just their quoted cost of the bulb. Later I found out that it was a very difficult light to replace and exceeded their estimated time and costs. They honored their word and charged me the original agreed price. My Service Manager, Cat, is always very friendly, professional, and informative. She is a true asset to the Simard team. I always feel at ease knowing my vehicles are in expert hands. Plus, the complimentary coffee is delicious!

5

Excellent service. From phone call to pickup my car to having it ready same day, including a 75 point review. Good Job

5

Simard Automotive is way advanced in customer service and automotive technology than any other shop in the Fairbanks area. I would recommend using them for all of your automotive needs. Here a Simard we try to go above and beyond for the customer to make they're experience something memorable that they want to tell other people about. I highly recommend Simard Automotive to all my friends and family.

5

Great customer service and properly fixed our Audi!! Very knowledgable and makes you feel comfortable with big decisions concerning vehicle maintenance. We will absolutely come back for all repairs!

5

I am very happy with the results of the work done at Simard. From the 1st phone call to the time I picked up my truck, the service and work was as good as I've seen in the State. The weekend after I picked up the truck, we drove up the Dalton Highway about 230 miles. There are many steep hills, and plenty of opportunity to check the work done on the brakes and steering (reason it was at Simard's). The work done held up to a true test, and I will use Simard's for all of my vehicles from now on.

5

I was very happy with the service, communications, and customer service. I was quoted around $575.00 for the service and when it was all complete, the price had been reduced to $500.00. This included a 30 point inspection, the replacement of the heater/air conditioning fan motor, and the air filter. I'd called around to other providers, including Nissan, which is the make of the vehicle, and got a quote of around $500.00 for just the replacement motor. So for Simard's to give me this deal, I was very pleased. I also want to acknowledge Cat who worked with me directly and over the phone. She was very professional and kept me informed during the entire process. I would suggest Simard's to anyone needing work on their vehicles. Thanks for all your help.