I was very happy with the service, communications, and customer service. I was quoted around $575.00 for the service and when it was all complete, the price had been reduced to $500.00. This included a 30 point inspection, the replacement of the heater/air conditioning fan motor, and the air filter. I'd called around to other providers, including Nissan, which is the make of the vehicle, and got a quote of around $500.00 for just the replacement motor. So for Simard's to give me this deal, I was very pleased. I also want to acknowledge Cat who worked with me directly and over the phone. She was very professional and kept me informed during the entire process. I would suggest Simard's to anyone needing work on their vehicles. Thanks for all your help.