Customer Care Program

Earn Rewards On Every Service!

Here at Simard Automotive, we don't take your business for granted. That's why we offer a FREE Customer Care Program that earns you reward dollars with every service and provides a list of other benefits.

  • Earn Reward Dollars with every service
  • 24-hour nationwide roadside assistance
  • Earn free oil changes
  • Household accounts
  • Donate rewards to non-profits
  • Earn referral bonuses

Customer Care Program Benefits

Earn Reward Dollars with Every Service

A percentage of every invoice is added to your Rewards balance, which you can use for future services at Simard Automotive.

24-Hour Nationwide Roadside Assistance

Includes jump start, towing, emergency fluid delivery, lock-out, and flat tire repair. Terms and conditions apply.

Earn FREE Oil Services

Earn FREE oil services after buying a number of oil services. The number of oil services to purchase depends on which program you're enrolled in.

Household Accounts

Combine the accounts of all family members in one household to accumulate rewards faster.

Donate Reward Dollars to Non-Profits

Help us support our local community. Ask us during your next visit how to donate or watch your email for opportunities.

Referral Bonus

Hand out the attached Referral Cards and start earning Reward Dollars with every new customer referral. If you run out, please ask for more cards.

24-Hour Roadside Assistance

To earn your lifetime business, we do more than service your vehicle — we provide safety and peace of mind. That’s why we offer a 24-Hour Nationwide Roadside Assistance Program designed to help you in the event of an emergency.

  • Towing
  • Lock-out
  • Jumpstart
  • Flat repair (Cars, light trucks only. No special lug nuts.)

Roadside Assistance Instructions

Call the Roadside Assistance phone number on your Simard Automotive Rewards Card. You will be instructed to enter your 8-digit Pin Number located on the back of your Rewards Card.

If your vehicle needs to be towed and you are within 10 of Simard Automotive, you must instruct the tow truck operator to bring your vehicle to our location.

Roadside Assistance benefits can be used up to two times per 12 month period. Maximum coverage per occurrence: Local: $100.00. Nationwide: $150.00.


Your Roadside Assistance benefits automatically renew for one year when you have your vehicle(s) serviced by Simard Automotive at least twice and spend at least $500 in the previous 12 months.

Roadside Assistance is provided to customers at the discretion of Simard Automotive. Simard Automotive reserves the right to change this benefit at any time. Excessive or improper usage may result in the termination of this benefit.