I recently discovered that my car battery had died, and needed replacement. After getting a jump-start, I dropped off my car at Simard Automotive for the work. From the looks of their parking lot, it appeared that they already had plenty of business. But somehow they managed to squeeze me into their schedule for an appointment. I asked for the biggest, baddest(high-power)battery that would fit into my car's compartment. And they went out of their way to come through for me. I was very happy to get my car back quickly from their shop- along with the best car-battery I've ever had.