5

These folks are the real deal. They were very friendly and treated me with respect. I trust them with my car and I highly recommend them.

5

These folks are friendly, accommodating, knowledgeable and easy to get ahold of with any questions. Great waiting room with popcorn and WiFi as well.

5

I had a tire going flat on my car last Sunday afternoon, July 21st. By sheer luck I was near enough by Simard's shop to drive the car there. On Monday morning, I checked in with Brad, asking for a new set of tires, preferably among one of the higher-quality brands. I told him that I normally could wait until after my workday to get my car back- but I had a dentist appointment at 1:00PM, so if he could get the new tires mounted on the car before then, I would be grateful. Well, sure enough he came through for me. He found a set of "Toyo" brand tires, high-end by my standards- and probably by industry standards, too. I was very happy to get my car back in service quickly. And to top things off, I noticed that my ride was much more comfortable than it had been in a long time- a soft, smooth feeling as I drove around on errands. That last statement was more of a reminder for folks who may have put off changing their car tires for too long, not to mention for safety reasons alone.

5

Came in with my problems late in the afternoon, got me in next morning and out the next day. Very prompt and personal service I thought for finding a new radiator and getting on installed. Thanks so much.

5

Hands down, best shop in town we have ever taken our vehicles to. We have been customers for almost ten years, and Mike and his staff never fail to deliver excellent service and are committed to the satisfaction of their customers.

5

Great service with a smile 😊

5

Excellent

5

Simard figured out a problem that was not immediately apparent and they were able to take care of it with minimal downtime. Justin did an excellent job of communicating what was wrong and explaining how they were certain they had the problem correctly diagnosed. It is not easy to get VW service in Fairbanks and I am so appreciative that Simard does it! I am certain no other shop in town would have given me such fast and excellent service.

5

The best! Mechanics for life!

5

I appreciate the prompt service and thorough check-up on my car. I also appreciate a written report with the results of the 30-point inspection. And. I hate to say this, but my life experience with male mechanics has not always been positive (I'm not talking about any in Fairbanks, of course.) I love that when I call to check on my car at Simard's, I am speaking with Alexis Smart, and she is telling me how it is without talking to me like I'm stupid about cars. Even when I am. ;) The men at Simard's are very nice, too -- it's just great to meet a woman in a repair shop.

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